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How to Build an RFP effective Telecom
Every day around the world of business, potential customers interact with vendors and suppliers of goods and services through signed agreements, often referred to as the "PP" or "Request for Proposal." In the telecommunications industry, the PP may serve as a means to purchase equipment and the way preferred by businesses and government agencies for telecommunications services and maintenance contracts telecommunications companies themselves.
Despite the circumstances and desired outcomes have a major impact in terms of the length, specificity, and detail of an RFP, there are some things to consider when trying to build one that is effective.
To maximize the outcome and time spent to the PP itself, make sure your next your RFP contains the following:
1) A Table of Contents – Organization of material in the PP is best described in the beginning: the table of contents. Outline of each area of the RFP in detail clean for readers can quickly scan the content and understand exactly how the PP has been organized.
2) A summary of the situation – This area provides the background to reader about your company or organization – the nature of the company, the size and scope, a brief history, property information, etc. as well as a vision overview of the current telecommunications systems and the reasons and concerns to make changes.
3) Response Required Rules – Effective PP offered to candidates with specific and concise terms in which to respond. You save time and confusion on what this section of the application specific and detailed proposals. In it, consider questions such as:
- When is the deadline for proposals?
- Who is the answer to be delivered and how many copies are needed?
- What format should be the answer and is what kind of material support is needed?
- Who is the contact person for additional information or premises inspections if available?
- Are there any exceptions in the proposal and if so, to what extent do you accept?
4) Functional Objectives – An important part of an effective system PP is to explain exactly what you want done with the new system or service and what you hope to do it for you. It is in this area that describes the analysis of needs, considerations operational traffic data, etc.
5) Specifications – Once you have outlined the functional objectives, must state the details of what may be the goal achieved. This section can be generic or very specific. If in doubt, try to be as specific as the number size, color, type, etc. to eliminate confusion.
6) supply and installation – Here is the schema location of products and / or services to be delivered, connected and exactly when they should be running. The technical requirements for installation and any unusual aspect programming should also be included.
7) Documentation and Training – This section specifies the required physical labeling components, circuits, terminations, etc. You may consider requiring chart designs that identify the location of fixed and / or all necessary cables careers. Providing training and technical installation manuals, instructions, and staff should also be included.
The guarantees Service and Maintenance – This section refers to the availability, terms, guaranteed response time, cost, etc. during the contract period. Specify the basis for pricing (ie a purchase, 3 year lease, monthly lease, etc) and allowances (trade-ins, early payment, etc.) and guarantees of the fee. Strive for sellers to include the complete information in this section so that the evaluation process is made much easier.
9) Contact Information – Finally, it is a good idea to create an opportunity (questionnaire) for sellers to provide information about themselves. Most will do it regardless, but may not address your questions fully. A brief survey of information you need can be useful when sifting through the vendors.
After completing your request for proposal, put in the position of sellers. Is it clear and concise? Can you perhaps be more specific in the areas to avoid confusion? Less specific?
In general, make your request proposal easier for the seller to understand and respond. Once you've made your decision, sign the contract and most likely will have a positive relationship and enduring relationship with the chosen supplier or service provider.
About the Author
Karen Thatcher is CEO of TelCon Associates, Inc., a 33 year old telecom consulting and bill management company. For more information on how to gain control and reduce telecom spending, get our telecom expense reduction tools
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